Learning that the system in your house requires the attention of a heating repair technician can leave you wondering how difficult the process of fixing things will be. There are, however, three things you can do to make life a bit easier for the technician who'll be visiting your place.
Keep Information from the Installation
If you had a heating installation performed at your house, it's wise to set aside the documentation for your system. Place it in a safe spot, such as the filing cabinet where you keep your tax info, warranties, personal documents, and receipts. This will make it easier to track down data on your system because you can rattle off model information to the technician over the phone. Often, they will recognize the problem once they know the model and have heard your description of the issue.
You may not have that documentation on hand, especially if you bought a house with an existing system in it. A unit should have identifying information on a sticker on the outside casing. At least try to find the name of the manufacturer, if possible. Take a notepad with you to write down identifying markings such as serial numbers, too. You can often enter these into an internet search along with the manufacturer's name to find the manual for your system.
Know How to Turn Things Off
This is especially important if you're noticing a bit of gas or smoke from the system. If you're not familiar with the process, the technician should be able to walk you through it when you initially call them. When they come to do the repairs, ask them to show you where all the shutoffs to the system are. There should be at least one valve for a natural gas-based system, and there also should be an electrical shutoff to prevent the thermostat from triggering the system.
It's also a good idea to turn the thermostat down as low as possible. If you're dealing with cold weather, try to keep your home warm using alternative solutions, such as a space heater. This should keep the thermostat from kicking on.
Clear a Path
Getting into and out of houses can be a challenge for technicians, especially when heaters are in basements used for storage. Try to remove as many items as possible from the path to the heating system. Provide a spot close to the house where the technician can park, too.
For more information, contact a heating repair technician.